At 5jl10, we take the privacy and security of every Filipino player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used and protected, and what rights you have over your own information under Philippine law.
Six core privacy commitments we make to every 5jl10 player — from Manila to Cebu, Davao to Quezon City.
IMPORTANT: This Privacy Policy describes how 5jl10 collects, uses, stores, and protects your personal data when you access or use the 5jl10 platform at https://5jl10.com. By registering an account or continuing to use the 5jl10 platform, you acknowledge that you have read and understood this Privacy Policy in its entirety. If you do not agree with any part of this Policy, please discontinue use of the platform and contact our support team to close your account.
5jl10 (hereinafter referred to as "we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of every individual who uses the 5jl10 online gaming platform. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the 5jl10 website (https://5jl10.com), associated mobile interfaces, customer support channels, promotional campaigns, and any other service operated by 5jl10. It covers all registered players, prospective players who browse the platform, and any individual who communicates with 5jl10 via support channels.
We encourage all 5jl10 players to read this Policy carefully and periodically review it for updates. Where material changes are made, we will take reasonable steps to notify you through your registered email address or via a prominent notice on the platform.
For the purposes of the Philippine Data Privacy Act of 2012, 5jl10 acts as the Personal Information Controller (PIC) in respect of all personal data collected from players and users of the 5jl10 platform. As the PIC, 5jl10 determines the purpose and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.
5jl10 has appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection practices across the organization and serving as the primary point of contact for data privacy matters. You may contact the 5jl10 DPO through the support email address listed in the footer of this page.
In order to provide you with a full, secure, and compliant 5jl10 gaming experience, we collect a range of personal data. The categories of data we collect are as follows:
5jl10 collects your personal data through the following channels:
Under the Philippine Data Privacy Act of 2012, 5jl10 is required to have a lawful basis for each category of personal data processing activity. The legal bases upon which we rely are as follows:
5jl10 uses your personal data strictly for the following purposes:
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from 5jl10, you may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email, or by contacting our support team. Opting out of marketing will not affect your ability to use the 5jl10 platform or receive transactional communications.
5jl10 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent strictly necessary for the stated purpose:
We engage trusted third-party service providers who process personal data on our behalf as Personal Information Processors (PIPs) under the Data Privacy Act of 2012. These include:
All PIPs engaged by 5jl10 are bound by data processing agreements that require them to process your data securely, only on our instructions, and in compliance with applicable Philippine data protection law.
5jl10 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights or safety of 5jl10 or its players, or investigate suspected fraud or criminal activity.
In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all assets of 5jl10, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being subject to a different privacy policy.
Important: 5jl10 will never share your personal data with third-party advertisers, data brokers, or marketing agencies for their own use. Your data is not a commercial product.
The 5jl10 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised gaming experience. The following categories of cookies are used:
You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 5jl10 platform. Strictly necessary cookies cannot be disabled without impacting core platform operation.
5jl10 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our key security measures include:
Data Breach Notification: In the event of a personal data breach that is likely to give rise to a real risk of serious harm to affected players, 5jl10 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with R.A. 10173 and NPC Circular 16-03.
5jl10 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 5jl10's data destruction procedures. Anonymised data that can no longer be linked to any individual may be retained indefinitely for statistical and analytical purposes.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 5jl10:
To exercise any of the above rights, please contact the 5jl10 Data Protection Officer through our customer support channels. We will respond to all verified data subject requests within fifteen (15) calendar days of receipt, in accordance with NPC guidelines. Identity verification may be required before we can process your request.
The 5jl10 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing online gambling. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on the 5jl10 platform or submitted personal data to us, please contact our support team immediately so that we can investigate and take appropriate action.
In operating the 5jl10 platform, your personal data may be transferred to and processed in countries outside the Republic of the Philippines — for example, where our game software providers, cloud hosting infrastructure, or KYC processing partners maintain their operations.
Wherever personal data is transferred outside the Philippines, 5jl10 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Philippine Data Privacy Act of 2012. Such safeguards may include standard contractual clauses approved by the NPC, adequacy determinations, or binding corporate rules. We will not transfer your personal data to a country that does not provide an adequate level of data protection without your explicit consent or other lawful basis as permitted under R.A. 10173.
The 5jl10 platform may display links to third-party game providers, payment processors, and service partners. While we take care to work only with reputable, trusted partners, 5jl10 is not responsible for the privacy practices or content of any third-party website or service. This Privacy Policy applies solely to the 5jl10 platform and does not extend to any third-party services you may access through 5jl10.
We strongly encourage you to read the privacy policies of any third-party services before providing them with your personal data. If you believe a third-party service is misusing data shared via the 5jl10 platform, please notify our Data Protection Officer immediately.
5jl10 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. All changes will be reflected in an updated version of this Policy, with a revised "Effective Date" noted at the top of the page.
Where changes are material — meaning they significantly affect how we process your personal data or materially alter your rights — we will provide you with advance notice via your registered email address at least seven (7) days before the changes take effect, where reasonably practicable. Your continued use of the 5jl10 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you should discontinue use of the platform and contact support to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 5jl10, please contact our Data Protection Officer through the customer support channels available on the platform. You may also write to us at the support email address displayed in the footer of this page.
We are committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with our response, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for administering and enforcing the Data Privacy Act of 2012 in the Philippines.
National Privacy Commission (NPC) Philippines
3rd Floor, Core G, GSIS Headquarters, Financial Center, Roxas Boulevard, Pasay City, Metro Manila, Philippines.
Website: privacy.gov.ph | Complaints may be filed directly through the NPC's official online complaint system.
5jl10 takes all privacy complaints seriously. Upon receipt of a written complaint, our Data Protection Officer will acknowledge your submission within three (3) business days and provide a substantive response within fifteen (15) calendar days, or within such extended period as may be necessary for complex cases — in which case we will keep you informed of progress.
Now that you know exactly how 5jl10 safeguards your personal data, join thousands of Filipino players already enjoying slots, live dealer games, bingo, blackjack, and more — all secured by industry-leading encryption. 21+ only. Please play responsibly.